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Airport Material Handler

Location:Indianapolis, IN
Salary Range:$11.00/hour
Exempt/Non-Exempt:Non-Exempt
Type:Full Time
Department:Other
Description:The Airport Material Handler contributes to meeting goals of exceptional customer service, quality, process improvement, and profitability by fulfilling requirements of our Airport contract for receiving and delivering goods and materials to Airport concessionaires in a timely manner with no damage.

Airport Material Handlers must be able to work flexible schedules with a high regard for attendance. The shift for this opening is 3am - 11:30am Monday through Friday with rotating work schedules including weekends and holidays.
Duties:Ensure all goods and materials are received and delivered in the correct quantity to the correct concessionaires in a timely manner and with no damage:
  • Receive materials efficiently and accurately record material for inventory control.
  • Load materials onto pallets and/or carts with no damage to materials.
  • Deliver materials to correct concessionaires in a timely manner, moving material at a pace of 1.75 miles per hour.
  • Use the approved, established routes for delivery, requiring understanding of delivery locations and routes in the Terminal.
  • Complete all required paperwork/computer input accurately and in a timely manner.
  • Perform all work in accordance with both Langham and Airport safety and security standards.

    Provide a high level of customer service to all concessionaires:
  • Project a positive and friendly manner to all concessionaires while conducting business in an efficient manner and meeting productivity levels.
  • Report all complaints and issues immediately to the Airport Supervisor for resolution.

    Promote a positive team environment, helping others when and where needed, and treating other employees with respect.

    Represent Langham Airport Logistics:
  • Provide courteous, professional service to both internal and external customers.
  • Present a positive image of Langham Airport Logistics.
  • Qualifications:
  • H.S. diploma or GED required.
  • Demonstrates customer service orientation and positive customer service behaviors.
  • Able to learn delivery locations and routes.
  • Proactive in anticipating and alerting others to problems with projects or processes.
  • High detail orientation and accuracy.
  • Takes initiative and needs little supervision.
  • Able to prioritize, organize tasks and time, and follow up. Performs responsibilities efficiently and timely.
  • Able to juggle multiple requests and meet multiple deadlines.
  • Demonstrates basic computer skills, i.e. Microsoft Word, Excel, Internet usage (e-mail).
  • Must be able to pass Transportation Security Administration and Airport background checks.
  • Previous experience in customer service and receiving goods and materials.
  • Previous experience with using manual and battery-powered pallet jacks.
  • Works well in a team environment and as part of a team.
  • Demonstrates proficiency in basic mathematics.


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